Ola Electric has announced the launch of Hyperservice Centres, a new service format that promises same-day servicing for electric scooters at no additional cost.
The first Hyperservice Centre is now operational at Indiranagar, Bengaluru, marking the start of what the company says will be a wider rollout across key cities.
The move is part of Ola Electric’s broader attempt to overhaul its after-sales experience. This area has drawn increasing attention as the company scaled vehicle deliveries over the past year.
Introducing Hyperservice Centers.
Same-day service guaranteed*, at no extra cost.
From quick fixes to complete care, we’ve got it all covered.
Drop by the Ola Electric Indiranagar store.
Hyper speed ahead! ⚡️ pic.twitter.com/CELROieKyF— Ola Electric (@OlaElectric) December 23, 2025
What Are Hyperservice Centres?
Hyperservice Centres are designed as high-throughput service hubs capable of handling everything from quick fixes to more comprehensive repairs within a single day, wherever possible.
Ola says the centres combine better parts availability, standardised repair workflows, and digital tracking to reduce wait times.
For customers, the promise is straightforward:
bring in the vehicle, get it serviced, and take it back the same day — without paying a premium for faster turnaround.
From Quick Fixes to Complete Care
According to Ola Electric, the Hyperservice model covers:
-
Routine maintenance and diagnostics
-
Software updates and electronic fixes
-
Mechanical repairs where parts are readily available
-
Transparent, digitally tracked service status
The Indiranagar centre also features customer lounges and real-time service updates, designed to enhance visibility during the repair process — a common complaint among EV owners.
CEO Signals After-Sales Reset
Ola Electric CEO Bhavish Aggarwal highlighted the Hyperservice initiative on X (formerly Twitter), calling it a step toward delivering “hyper speed” in customer support. His posts over recent months have increasingly focused on service execution rather than just product launches — a shift many see as significant.
The Hyperservice rollout follows earlier announcements around:
-
Expanding Ola’s service network
-
Bringing more processes in-house
-
Reducing dependency on external service partners
Together, these moves signal a renewed focus on ownership experience as Ola navigates a more competitive EV market.
Commenting on the launch, Ola Electric CEO Bhavish Aggarwal said that customer response to the company’s products has been strong and that the focus is now on raising service standards.
He added that Ola aims to make its service experience a benchmark for the electric two-wheeler industry.
Why This Matters for EV Owners
Service turnaround time remains one of the biggest friction points in electric two-wheeler ownership, especially as EVs rely heavily on electronics and software. Long waiting periods can discourage both new buyers and existing customers.
By offering same-day service at no extra cost, Ola is attempting to:
-
Reduce downtime for daily commuters
-
Improve trust in EV ownership
-
Make servicing more predictable and transparent
If executed consistently, the Hyperservice model could set a new benchmark for after-sales support in India’s EV two-wheeler segment.
What Comes Next
Ola Electric says more Hyperservice Centres will be introduced across major urban markets in phases. Existing service facilities are expected to be upgraded to match the new standard, rather than building an entirely separate network.
For now, the real test will be execution at scale whether same-day service remains achievable as volumes grow and whether the experience stays consistent beyond flagship locations.
As EV adoption accelerates, Ola’s Hyperservice Centres could play a key role in determining whether faster service becomes a genuine industry standard or remains a selective offering.